Returns & Exchanges
At Crazy Carabao Brewing Co., we want to ensure every sip is a celebration. If you encounter any issues with your order or receive damaged goods, our team is committed to making it right through a swift exchange or refund process.
Document the Issue
Take clear photos of the damaged or incorrect items, including the packaging and the batch number on the bottle or can.
Contact Support
Email our customer service team within 48 hours of delivery with your order number and the photos you have captured.
Verification Review
Our quality control team will assess your claim against our brewing standards and respond within 2 business days with a resolution.
Replacement or Refund
Once approved, we will either dispatch a fresh replacement of your favorite brew or process a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing